How Can I Remove A Line From My Account?

Msshamrock
Member

How do I remove a line/person from my account?

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Correct Answers

Re: How to remove a line from my account

rcschnoor
Sr. Leader

You have to call CS or stop by a Verizon corporate store.

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Re: How to remove a line from my account

rcschnoor
Sr. Leader

You have to call CS or stop by a Verizon corporate store.

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Re: How to remove a line from my account

JohnB_VZW
VZ Employee Emeritus

We never want to see any of your lines go Msshamrock. I'm sad to hear you are wanting to cancel one of your lines. May I ask the reason you want to remove one of the lines from your account?

For your security we would need to speak with you to remove any line from the account. Please reply to the Direct Message I just sent you so we may further assist.

JohnB_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Re: How to remove a line from my account

Msshamrock
Member

Thanks I have taken care of it

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Re: How to remove a line from my account

SerenaRae
Member

a phone was stolen that is on my account and i do not want to replace it . i just want to remove it from the account, so my bill will go down

Re: How to remove a line from my account

DRDILL
Member

Do not need it the phone is broken.

Have been to the store and they say they can't remove it.

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Re: How to remove a line from my account

Community Manager
Community Manager

DRDILL, I'm sorry to hear that your phone is not working as expected and that a store visit was unable to provide a resolution. Help is here and I'm confident that we'll be able to resolve your phone issues. What's going on with your phone? Please provide additional details. For your convenience, our self-service support page is located here: www.verizonwireless.com/support Looking forward to hearing back.

 

LorenzoP_VZW

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Re: How to remove a line from my account

angelabus81
Member

It was a line used by my child that has moved out and got her own phone line.