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Help with mobile hotspot

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I have a Droid Ultra on a More Everything 3GB $60 unlimited talk & text plan shared with 3 iPhone 4's. The Droid was added on later to the plan. My plan said we had free mobile hotspot on our phones, but when I try to turn on mobile hotspot or USB tethering on my phone, it says I have to pay $20 a month for it & gives me the option to buy it. Do I have to try it on the other phones?

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Re: Help with mobile hotspot

Expert

I would call customer service at 1-800-922-0204 or *611 from your phone and ask them to check your plan to verify it is provisioned correctly.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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