I just spent over 30 minutes on the phone with a Verizon technician trying to figure out why I wasn't able to get anything better than 1x extended cellular service in my neighborhood when my n eighbor with a similar phone on Verizon was getting extended LTE. After going through a bunch of hoops the tech finally told me I was being blocked because I had an unlimited data plan. I was offered the option of downgrading to 8gb or switching carriers and having one of my phones on the plan repossessed. So I pay for unlimited data and get zero. I've been a loyal Verizon customer for 15 years and get treated like dirt. Thanks Verizon!