Got promo on one phone but not the other

Member

How can you spend 6-7 hours on chat and phone call and not get anything done with correcting my billing. We got the loyalty rebate of 699 on each phone and can only get them to take it off one and they want to give me 241 off my bill for the other one. Both phones we turned in were in mint condition. 

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Re: Got promo on one phone but not the other

Customer Support

We would be more than happy to take a closer look into this issue. We will be sending you a Private Note, so we can continue. 

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