False ad

Yakis1
Member

So we switched 3 lines over to Verizon around January of 2015 and they were advertising $150 credit for each line. After 6 months of calling and trying to find out when the credit would be applied ( we were told every month, that it would be applied the following month) the 6th month into the contract we were told we are not eligible for the credit because we switched to Verizon through a best buy store. How does that happen. It did not state that anywhere on there ad.

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Re: False ad

Genserik
Member

This makes me cringe (to clarify, the situation makes me cringe, you appear to have been taken advantage of).

VZW puts the text at the bottom of their ads *in the fine print* that says you have to get the offer directly through Verizon Wireless, not another 'indirect/premium retailer/reseller'.

Sounds like the Best Buy Rep pulled a fast one on you by trying to make you believe VZW would honor a promotion that best buy apparently wasn't participating in.


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