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Factory reset, went to baplus, where is the Get PIN? I do not have another phone to call the 800 number.

Member

I bought the phone over 3 years ago and did a factory reset. Instruction while setting up the phone gives two options

1) Log in to Backup Assistant Plus and select "Get PIN"

2) Call 800 number from another phone...

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Re: Factory reset, went to baplus, where is the Get PIN? I do not have another phone to call the 800 number.

Customer Support

No need for a phone to retrieve your Backup Assistant PIN, Bob. Allow me to provide an easy way to get your PIN without a phone. Please login to your My Verizon account vzw.com/MyVerizon then select Manage Contacts, then My Device, now select options and click on View PIN. Have a fantastic weekend!


AntonioC_VZW
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