Nanaeof14, I'm very sorry to see you are not pleased with your new device. We always want to make sure every customer loves their new device. Can you tell me more about why the device isn't a good fit for you? Ann154 is correct, we do have a 14-day return policy to return the device. Here is a link to our return policy I believe would be beneficial https://www.verizonwireless.com/support/return-policy/. Let me know if this helps to answer your question.
ChetonJ_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!