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Exchange iPhone X for IPhone 8

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Verizon ship date was 11/13 and arrived 11/15 can I still exchange my iPhone X for An iPhone 8Plus? In store?

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Re: Exchange iPhone X for IPhone 8

Customer Support

jessen62e, the iPhone 8 Plus and the iPhone X are two very fantastic phones. When it comes to the 14 day worry free guarantee period, if the time frame has been exceeded the phone unfortunately cannot be returned. You may have an option to utilize the annual upgrade program by paying off 50% of your iPhone X if it was purchased through the device payment plan. Learn more here: https://www.verizonwireless.com/support/annual-upgrade-program-for-iphone-faqs/

 

NicandroN_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Exchange iPhone X for IPhone 8

Customer Support

jessen62e, the iPhone 8 Plus and the iPhone X are two very fantastic phones. When it comes to the 14 day worry free guarantee period, if the time frame has been exceeded the phone unfortunately cannot be returned. You may have an option to utilize the annual upgrade program by paying off 50% of your iPhone X if it was purchased through the device payment plan. Learn more here: https://www.verizonwireless.com/support/annual-upgrade-program-for-iphone-faqs/

 

NicandroN_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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