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Does Verizon not have a live chat option for customer service? or a phone number? I'm having a heck of a time trying to find how I can contact them

JLocks
Member

Does Verizon not have a live chat option for customer service?  or a phone number?   I'm having a heck of a time trying to find how I can contact them

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Re: Does Verizon not have a live chat option for customer service?  or a phone number?   I'm having a heck of a time trying to find how I can contact them

elliew
Sr. Member

As taken directly from the VerizonWireless website.

(and I am not a chat or customer service agent, I just hang around here too much)

CHAT:  Contact Us | Verizon Wireless

Customer Service

(800) 922-0204

or dial *611 from your mobile phone
View the *611 On-Screen App for Android Video

6 AM - 11 PM, Mon - Sun

View solution in original post

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Re: Does Verizon not have a live chat option for customer service? or a phone number? I'm having a heck of a time trying to find how I can contact them

brando8998
Novice

A chat rep should be in here shortly and they will be more than happy to give you the number and direct you to customer care.

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Re: Does Verizon not have a live chat option for customer service?  or a phone number?   I'm having a heck of a time trying to find how I can contact them

tikibar1
Sr. Leader

Customer Service

Dial *611 from a cell phone

(800) 922-0204

Monday - Sunday 6 am - 11 pm

- when you get the phone tree, press 4 for Other and then say Agent

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Re: Does Verizon not have a live chat option for customer service?  or a phone number?   I'm having a heck of a time trying to find how I can contact them

elliew
Sr. Member

As taken directly from the VerizonWireless website.

(and I am not a chat or customer service agent, I just hang around here too much)

CHAT:  Contact Us | Verizon Wireless

Customer Service

(800) 922-0204

or dial *611 from your mobile phone
View the *611 On-Screen App for Android Video

6 AM - 11 PM, Mon - Sun

View solution in original post

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