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Do I have to return my phone if it's 100% paid off?

Member

I signed up in Nov 2014 for the Verizon Edge program. At the end of Nov 2016 my phone will be 100% paid off. My question is, if it is paid off and I go to Verizon to get a new phone, am I required to return the old phone? Or can I keep it?

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Re: Do I have to return my phone if it's 100% paid off?

Customer Support

Great question, tcurtis9. Once your device is 100% paid in full, the device is yours to keep. Check out other details about the Device Payment plan, http://vz.to/1SGBBIp.


DanielleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Do I have to return my phone if it's 100% paid off?

Sr. Leader

Once it is 100% paid off you get to keep it.

Highlighted

Re: Do I have to return my phone if it's 100% paid off?

Customer Support

Great question, tcurtis9. Once your device is 100% paid in full, the device is yours to keep. Check out other details about the Device Payment plan, http://vz.to/1SGBBIp.


DanielleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post