Digital Gift Card

DONBEN8
Member

Not sure if this is the place to ask this. New Customer, left Sprint.  On promo, traded in wife's LG G3 for an IPHONE 6S. Payment Receipt shows VZ Recycle Gift CD  $155.31.    Sales Rep said I would get an email in several days with the digital gift card. How long does this process take ? I have veified my email under My Profile is correct.

Thanks

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Re: Digital Gift Card

Acrillix
Sr. Member

It's ok to ask this question here.

The email will typically be sent to you within 1-2 billing cycles. So if your billing cycle starts on the 1st of June, you should get it by 2nd of August or September. Please allow the full 2 billing cycles before calling to investigate as if you call within 1, you will most likely be told to wait longer.

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