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Re: Daughter got a new phone today can’t make calls,txt or receive. Says old phone still connected

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Come back anytime

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Re: Daughter got a new phone today can’t make calls,txt or receive. Says old phone still connected

Customer Support

MARQUA88, I'm glad to hear you were able to get your daughter's new phone activated. I get that it's vital she got her phone activated as soon as possible. To make things easier going forward, please be sure to reference the link attached under "General Information" Question #1 on how you can activate a new device via your online My Verizon account. Don't hesitate to reach out going forward if needed.  http://spr.ly/6585E3jvh

 

 

 

AlanS_VZW
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