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Data usage not showing up

Member

Trying to monitor our data usage, but the online account only has it posted up to two weeks ago. Does anyone have any advice about how to find current usage?

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Re: Data usage not showing up

Community Manager
Community Manager

Hello, Bobsuz88. We understand the importance of being able to monitor your data usage. We'll be happy to help. To confirm, are you using the My Verizon app on your phone or accessing My Verizon from a website browser? 

 

ChristianP_VZW

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Re: Data usage not showing up

Member

Same problem and am using website browser for My Verizon.

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Re: Data usage not showing up

Community Manager
Community Manager

I know it is critical to keep track of data, it is my job on my account. We want you to have access to all the needed resources to do this jamieball. What browser are you using? Have you tried force stopping the app and restarting the phone?

RosanneM_VZW

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