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Data question

Member

I upgraded my phone and as is the norm now I had to change my unlimited data plan. I changed to 2gb a month. Now my plan is showing I'm like 7 or 8 gb over my usage. Am I going to be charged overage charges for data I used when I had an unlimited data plan? If this is the case I am NOT happy and will contest it until I'm blue in the face,

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Re: Data question

Not applicable

Anything you used before shouldn't count. Is it actually showing you are over? The safest thing would have been to have changed at the beginning the the billing period. You could have paid full price and kept the unlimited data.

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Re: Data question

Member

It's showing 9.86 gb over a plan of like 0.568 allowed. This just doesn't seem right to me that data I used on a different plan has rolled over and essentially bit me in the butt

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Re: Data question

Sr. Member

thge plan may have not been changed correctly   wait till bill prints then call for explanation

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