Contacting a real human being??!!

I have wasted a great deal of time trying to find a way to contact an actual human being about an issue.  Is it possible?  I only seem to encounter bots who do not have an answer to my question.  <sigh> 

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Re: Contacting a real human being??!!

Sr. Leader

Do you have prepaid - very very very very very very difficult

Or do you have postpaid - only minimally difficult and some waiting

Re: Contacting a real human being??!!

Verizon Employee

We want to make doing business as easy as possible, Frustrated0807.  Weth, ask a great question, are you on pre paid or post paid?

Prepaid customer service is only over the phone. You can reach them at 888-294-6804.

To contact post paid, there are several ways. http://vz.to/2cHdf4a

Our Chat and Social Media teams are not robots, They are nice people who want to help you.

AllisonC_VZWSupport

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