Contacting Verizon Up

Hemlund
Member

How many times do I need to contact Verizon wireless, to be routed to Verizon Up for assistance?

So far I've spented 40 minutes on hold and hung up on twice once the initial rep transfers me. Still waiting for the third attempt. Worst customer service in the 20 years I've been your Verizon customer.

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Re: Contacting Verizon Up

tikibar1
Sr. Leader

Who can I call with questions about my Verizon Up account?

If you have a question about Verizon Up, you can call Verizon Up Customer Service at (866) 895-5579.

  • Monday-Friday: 8:00 AM - 8:00 PM ET
  • Saturday-Sunday: 8:00 AM - 6:00 PM ET

 

From  Verizon Up FAQs

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Re: Contacting Verizon Up

tikibar1
Sr. Leader

Who can I call with questions about my Verizon Up account?

If you have a question about Verizon Up, you can call Verizon Up Customer Service at (866) 895-5579.

  • Monday-Friday: 8:00 AM - 8:00 PM ET
  • Saturday-Sunday: 8:00 AM - 6:00 PM ET

 

From  Verizon Up FAQs

View solution in original post

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Re: Contacting Verizon Up

Community Manager
Community Manager

Hemlund, we understand your time is valuable and having assistance right away is important for you. Why are you contacting Verizon Up? Keep  in mind, you can contact the Verizon Up Team directly at 866-895-5579. Their hours of operation are Mon-Fri 8:00AM-8:00PM ET and Sat-Sun 8:00AM-6:00PM ET.

 

AnnaG_VZW

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