Highlighted

Changing providers?

Member

I have 14 days left of my Verizon contract.  My phone currently does not work--can not make or receive any phone calls.  Verizon doesn't seem to want to bend on the October 9 date, which I find ridiculous ... it's 14 days.  I'm considering just changing providers, most likely going to Xfinity.  I guess my question is, can I start that service now, with my existing phone number, or do I have to wait until October 9th for them to release me out of my contract?  I have no problem paying the bill that is due next week, but just want a phone that works sooner than later.  In these times, communication with my parents is critical, and can't have a phone that doesn't work.  Any help would be appreciated.  Thanks in advance.

0 Likes
Highlighted

Re: Changing providers?

Customer Support

We want to keep you connected with the people that matter most to you while helping you stay with us. What exactly happens when you attempt a call? What model is the phone?  Are your text and date services working? 

 

YaleK_VZW

0 Likes