Highlighted

Cancelled account went to corrections

MATSUA90
Member

Hi,

Back in 2014 I went to open an internet account with Verizon, but then cancelled the service when they found that my apartment wasn't wired for their internet. My account was cancelled succesfully as far as I was told, and I was told to return all equipment, but I never received any equipment and was told that the shipment should be cancelled. Now I'm being told that my account with them went to collections, and I'm trying to remove this from my credit score. I need customer service to contact me immediately to resolve this as I'm trying to buy a house now and this is impacting my credit score.

Matt

Labels (1)
0 Likes

Re: Cancelled account went to corrections

Ann154
Expert

Wrong company and wrong community forum. You need the Verizon Residential forums instead. Verizon Forums – Welcome to the Verizon Fios® Community

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes