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Cancel total protection plan

Member

On the "Change Features" page for my main line, there is no option button to "Remove" the total protection plan. I want to cancel the total protection plan. How do I do this?

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Re: Cancel total protection plan

Sr. Leader

You can call customer service  (*611 on your cell phone, or 800-922-0204 from any phone) and cancel.  It will be cancelled as of that day, your account will be charged for whatever part of the month you have had coverage, and then the charge and coverage is gone.

To get to a live person, choose option 4 for Other, then say "Agent" when prompted for the reason for your call.  I usually get connected within a couple of minutes.

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Re: Cancel total protection plan

Member

I appreciate the reply SuzyQ

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