Can you activate prepaid phone on postpaid account?

BStone2
Member

I purchased a prepaid 4G Verizon phone and paid for a months service ($50+). The time ran out on it a couple of days ago. I went to put it on my post paid account to replace a phone I have now. It says it's not compatible. What is going on?

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Re: Can you activate prepaid phone on postpaid account?

Community Manager
Community Manager

How exciting that you are looking to activate a prepaid device on postpaid service. Yes, you can, however, for 60 days from the original activation date the prepaid phone may only be used with Verizon Prepaid service. Visit http://spr.ly/660113OmN for more details. Does this information help? - AlbertoR_VZW

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Re: Can you activate prepaid phone on postpaid account?

Bstone1
Member

I just tried to activate the prepaid phone on the postpaid account. The only options Verizon is giving me is to choose a new number or to bring a number from another phone company. I don't want to do either. I want to replace a Verizon phone I'm currently using that is active with a new inactive phone. I want to keep my old Verizon phone number. What do I do?

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Re: Can you activate prepaid phone on postpaid account?

Community Manager
Community Manager

Hello Bstone1! We would love to help you. Please reply to our private note. 

 

AaronS_VZW

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