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Can't send text message to one contact

Carol1953
Member

I am suddenly unable to send text messages to one contact.  He can send me messages, but when I reply or send him a message, I get a message saying "Text message not sent."  I can call him.  I can even send him MMS messages (if I attach a picture to a message, it goes through). 

I am able to send text messages to anyone else.  He checked his blocked numbers, and mine is not among them.  Any ideas on what is going on?

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Re: Can't send text message to one contact

Carol1953
Member

I just found an answer.  For anyone else with the problem, steps are as follows:

  1. Go to Settings.
  2. Choose Apps & Notifications.
  3. Choose Advanced.
  4. Choose See all ___ apps.  (Where ___ is a number.)
  5. Choose Messages.
  6. Click Force stop, and then Disable.
  7. It will ask if you want to revert to the factor version.  Click Yes.
  8. You should now be able to send messages to that person.  And you will still be able to send messages after the Messages app updates the next time.
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Re: Can't send text message to one contact

Carol1953
Member

I just found an answer.  For anyone else with the problem, steps are as follows:

  1. Go to Settings.
  2. Choose Apps & Notifications.
  3. Choose Advanced.
  4. Choose See all ___ apps.  (Where ___ is a number.)
  5. Choose Messages.
  6. Click Force stop, and then Disable.
  7. It will ask if you want to revert to the factor version.  Click Yes.
  8. You should now be able to send messages to that person.  And you will still be able to send messages after the Messages app updates the next time.
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Re: Can't send text message to one contact

Kkline1
Member

I've done this and it hasn't fixed the issues.  Any other suggestions?

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Re: Can't send text message to one contact

Davem786
Member

Can't send or receive text messages 

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Re: Can't send text message to one contact

joedeuce
Member

No incoming or outgoing messages here

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Re: Can't send text message to one contact

kathy03
Member

I think there is a problem with Verizon because I have seen quite a few people on different places saying they can't text this morning.

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Re: Can't send text message to one contact

Hawk6387
Member

I’m in El Paso and it’s happeni to me. Apparently it’s being worked on. 

Re: Can't send text message to one contact

Community Manager
Community Manager

It is paramount, to contact everyone you need. Let's work on getting you the answer. Do you have a smartphone? Are you using Android, Windows, or iOS?

 

CraigS_VZW

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