Can I upgrade early?

mat3thew
Member

So my upgrade date is the seventh of march and my phone has totally broken. I have very important calls and texts to get to, luckily i have my phone all backed-up.but i don't want to pay 50$ to replace it if i have an upgrade soon, so i was wondering if there was anyway I can get an early upgrade. so please someone get back to me on this fast. thank you

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Re: early upgrade

Community Manager
Community Manager

I'm sorry to hear your phone is broken mat3thew. I can understand the importance of staying connected to those important calls and text. If you have insurance on your phone, this is a great option to replace your phone without paying full price for a new device. Plus, you will still have the opportunity to upgrade.  Although we are unable to change your upgrade date, you may be eligible for our Edge program. Your local store location and check your qualifications. Check out the Edge program here  http://vz.to/18hFNL6 . Please let us know if you have any further questions or concerns.

KinquanaH_VZW
Follow us on Twitter @vzwsupport

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Re: early upgrade

HappyHelper
Sr. Member

Probably not.

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Re: early upgrade

Community Manager
Community Manager

I'm sorry to hear your phone is broken mat3thew. I can understand the importance of staying connected to those important calls and text. If you have insurance on your phone, this is a great option to replace your phone without paying full price for a new device. Plus, you will still have the opportunity to upgrade.  Although we are unable to change your upgrade date, you may be eligible for our Edge program. Your local store location and check your qualifications. Check out the Edge program here  http://vz.to/18hFNL6 . Please let us know if you have any further questions or concerns.

KinquanaH_VZW
Follow us on Twitter @vzwsupport

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