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Can I temporarily activate a new device while keeping my unlimited data?

Member

Hi

I recently broke my Samsung Galaxy S3 which has unlimited data and my mother's line is due for an upgrade in a month or so. Instead of replacing my S3 through my insurance I was hoping to use her upgrade and switch it to my line so I can keep my unlimited data/get a newer phone.  However I do need a phone in the meantime so I was wondering if I could do the following

  1. Transfer my 4G Device Phone Number to another  device using *228 (Currently have a 3G Device and a Blackberry I can transfer to)
  2. When eligible, use my mother's upgrade to get a new phone and transfer my number to it while keeping my unlimited data plan

Does transferring my 4G device phone number to a 3G phone mean I lose unlimited data? Any feedback would be appreciated, thanks

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Re: Temporarily switching 4G Device Phone Number to Another Device and Keep Unlimited

Customer Support

RFDiaz, we're sorry to hear that your device has physical damage. For your convenience, you can file a claim online here http://bit.ly/XFeDe6 Once your claim is processed, a replacement device will be shipped to you within 1-2 business days. Meanwhile you can activate that Blackberry device to temporarily use online at My Verizon: http://vz.to/12m2lHL No worries, you will be able to keep your Unlimited data plan with this equipment change.

We're excited to hear that your Mom is going to allow you to use her upgrade eligibility! You can transfer her eligibility to your line online at My Verizon. Please be advised that her contractual agreement will be extended for an additional two years for that promotionally purchased phone. However, you will be able to activate that device on your line and keep your Unlimited Data plan.

LasinaH_VZW
Follow us on Twitter @VZWSupport

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Re: Temporarily switching 4G Device Phone Number to Another Device and Keep Unlimited

Sr. Leader

You should be able to do what you propose.  Switching to a 3G device will not affect your plan, or your unlimited data.  If you upgrade your mother's line, HER contract will be extended, not yours.  And you can use that phone on your line, keeping your unlimited data.

Just be sure to do the transaction(s) at a corporate store, or on line, yourself to ensure that you keep the unlimited data plan on your line.

Re: Temporarily switching 4G Device Phone Number to Another Device and Keep Unlimited

Customer Support

RFDiaz, we're sorry to hear that your device has physical damage. For your convenience, you can file a claim online here http://bit.ly/XFeDe6 Once your claim is processed, a replacement device will be shipped to you within 1-2 business days. Meanwhile you can activate that Blackberry device to temporarily use online at My Verizon: http://vz.to/12m2lHL No worries, you will be able to keep your Unlimited data plan with this equipment change.

We're excited to hear that your Mom is going to allow you to use her upgrade eligibility! You can transfer her eligibility to your line online at My Verizon. Please be advised that her contractual agreement will be extended for an additional two years for that promotionally purchased phone. However, you will be able to activate that device on your line and keep your Unlimited Data plan.

LasinaH_VZW
Follow us on Twitter @VZWSupport

View solution in original post

Re: Temporarily switching 4G Device Phone Number to Another Device and Keep Unlimited

Member

Thank you so much for the help and advice!

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