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Can I cancel my plan through chat?

Member

So, this is a stupid question but I am trying to "chat" with Verizon but they keep telling me that their chat function is offline and that they will be back by 7am ET.  Trouble is, it's way past that and still they are offline. Anyone else has the same issue?

Just asking because I moved abroad, need to cancel my 2 plan and find no other way to contact them. Thanks.

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Re: Chat function

Sr. Leader

You'll have to call Verizon to cancel.  You cannot do so online or via chat.  Take a look at this list of numbers to call from outside the US to Verizon.  http://www.verizonwireless.com/dam/support/pdf/6715-4545-global-support-toll-free-numbers.pdf

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Re: Can I cancel my plan through chat?

Member

I will like to remove the watch off my plan?

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Re: Can I cancel my plan through chat?

Novice

I've cancelled lines and removed watches thru chat more than once.  Watch removed about 2 months ago, so unless they've changed something you can.

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