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Caller ID showing wrong name

perkedel
Member

I got a new line with VZW, and when calling another VZW line, caller ID is showing a wrong name.

Note that I have the prepaid line, so I have no access to Share Name ID. (This does not work: Go to My Verizon>Manage>Edit Share Name ID )

Can this be fixed?

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Re: Caller ID showing wrong name

Community Manager
Community Manager

Hello, Perkedel.

 

I definitely undersstand wanting your device to use accurate information. 

 

Let's see about getting this fixed. 

 

I will want access to your account, so I need to ask you to send a private message to protect your account information.

 

 

ConradC_VZW

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