Call History unavailable

dave20
Member

I've been trying for 3 - 4 days to see my call history at myverizon.com.

I only get this message when I click on "Billing":

"The activity you are trying to perform is currently unavailable. Please try again later."

I've tried using MS Edge, IE11, and Google Chrome on a Windows 10 Pro PC; all give the same result.

What's the story here??

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Re: Call History unavailable

Ann154
Expert

Are you the account owner? Is this a prepaid or postpaid account?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Call History unavailable

dave20
Member

I'm not the account owner.

Its a business account.

I'm an employee.

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Re: Call History unavailable

Ann154
Expert

You might want to talk to the account's authorized manager within your company to figure out why it isn't working for you.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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