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Blocking Restricted calls

Member

I have family base on our account, and i want to block restricted calls. The issue is I cannot find this feature for "Parent" lines, only if i mark the line as a "Child" lione can I do this. Any help figuring this out is appreciated.

Thank you, C

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Re: Blocking Restricted calls

Community Manager
Community Manager

You've come to the right place for help Rhinopb. We definitely want you to be able to use all the benefits that FamilyBase has to offer.


Visit http://vz.to/1TlupG0 for steps on how you can block restricted numbers on your line.Keep us posted if you need further assistance.


JohnB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Blocking Restricted calls

Member

This odesnt resolve my question of how to block numbers on a "parent" phone. This only lets you block them on a "child" phone in family base

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Re: Blocking Restricted calls

Leader

Tthat's because you can't.

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Re: Blocking Restricted calls

Member

Not sure why we must pay for the Family Base just to block numbers that are restricted/unavailable...[removal required by the Verizon Wireless Terms of Service] . Support services like this should be included with our plan.

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