Billing overdue

Member

I made a change in my Verizon account that I'll pay the bill on the 16th and it says I'm overdue. But my bank says that Verizon took the amount. Any suggestions besides calling them?

0 Likes
Highlighted

Re: Billing overdue

Community Manager
Community Manager

Alisir,

 

Making sure your bill is paid accurately, as well as the timeframe working for your needs, is vital. Let's look into this together and make sure your future payments are worry-free. I know it's been a couple of days since your post, so I just want to check in on the status. When you say you changed your Verizon bill to the 16th, are you referencing the date in which your payment is drawn from your bank? Or, are you referencing the due date itself has been changed (billing cycle change)? In terms of the payment, have you already reached out regarding the status (to us, or your bank)?

 

RyanC_VZW

0 Likes
Covid19