Billing Question

MDBob
Member

Got the email saying my bill is ready.  When i log in, it says paid in full.  I don't have auto pay set up.  I think the website is showing that i paid last month bill.  Have not seen this happen before.  Should i wait a couple more days and see if the new bill shows up?

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Re: Billing Question

Snn5
Sr. Leader

You should be able to pay the same day, give or take 2 days, every month.  Go back to your payment history and you should see a trend of dates.

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Re: Billing Question

Community Manager
Community Manager

MDBob, I am sorry to learn of any confusion with viewing your bill. I rely on those email alerts as well to take a look at my current bill. You will be able to view the bill 5 days after your bill cycle date has closed. Has it been past that time frame? Are you able to view your bill now online?


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