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Bill question

Member

When I review my plan, it states each line should cost $20. On all of my actual bills, each line is over $50. My estimated bill is $120, my actual bills all hover around $200.  Could anyone explain this?

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Re: Bill question

Sr. Leader

Do you have device payment plans?

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Re: Bill question

Sr. Leader

How many lines?  Did you just start service?  (prorated half month)

2 lines on the New Plan would be $20 Line Access each and depending on phone if on a DPP, ~$25-30 each,  you could see $100 plus tax and a partial month for each line, but I'm just guessing as I don't have all the specifics of your plan.

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Re: Bill question

Community Manager
Community Manager

I'd be happy to help clear things up. Lets talk a little about your account. What price plan are you on right now? Are your lines under contract or do you have them set up on device payment plans?
BryanS_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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