All Verizon, Corp assted yet not to my surprise it was just more false hope. The problems still persisted, this is why the account is over due and over costly, all due to half information, or should I say wrong explanations\or no information at all. Until I try to get product that actually function, putting me where I'm at this time. Over Due, Past Due Making promises I have STRESSED to $7.00 a POP Finance when any type of change is EXECUTED of Me then as I really see self dealing wit common way of communication \ I digress will not feed into the MESSED UP so call ways of society ! Pitting one against another making CHAOS in order for so call rule makers can do their Dirt and Supposedly get away wit it! NO NO WILL NOT Be an participant!! I pray first for all\everyone, everywhere for you are my family is what I believe an have an will continue to hold all of you close in prayer and love as always !!! Hopefully the TRUTH Be set free before ? HLP FX, NT CNT 2 BRK TH BRKN !