Suddenly autopayment was skipped for Jan 2014. And I see $5 late fee on Feb bill. What happened?
My autopay is set for Bank checking account and I don't see any notices.
Go to Correct Answer
Oh no, Seonwan. We want to help you get those auto payments back on track. You can log into My Verizon by visiting www.vzw.com/autopay to double check your account information. If you're unable to find anything to answer what happened, I have sent you a follow request here in the forum. Please access https://community.verizonwireless.com/actions to accept my request and follow me https://community.verizonwireless.com/people/jenniferh_vzw back so you can send me a private message https://community.verizonwireless.com/docs/DOC-1613 with your name.
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