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Are there any fees associated with canceling month to month service?

Member

I've paid my bill, I have 9 days left in my billing cycle, are there any fees for when I call in to cancel my service? I'm ready to switch.

Also, how difficult is customer service when you call to cancel? I just want to flat out cancel, not change anything on my plan, don't want a run around, just cancel.

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Re: Are there any fees associated with canceling month to month service?

Sr. Member

As per the custome aggrement:

"CAN I TAKE MY WIRELESS PHONE NUMBER TO ANOTHER CARRIER?

You may be able to take, or "port", your wireless phone number to another carrier.  If you port a number from us, we'll treat it as though you asked us to cancel your Service for that number. After the porting is completed, you won't be able to use our service for that number, but you'll remain responsible for all fees and charges through the end of that billing cycle, just like any other cancellation.  If you're a Prepaid customer, you won't be entitled to a refund of any balance on your account. If you port a number to us, please be aware that we may not be able to provide some services right away, such as 911 location services.  You don't have any rights to your wireless phone number, except for any right you may have to port it."

I am not sure how easy they will take it.  You could just go the carrier that you want your number moved too and they will contact verizon and cancel for you.

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Re: Are there any fees associated with canceling month to month service?

Sr. Member

As per the custome aggrement:

"CAN I TAKE MY WIRELESS PHONE NUMBER TO ANOTHER CARRIER?

You may be able to take, or "port", your wireless phone number to another carrier.  If you port a number from us, we'll treat it as though you asked us to cancel your Service for that number. After the porting is completed, you won't be able to use our service for that number, but you'll remain responsible for all fees and charges through the end of that billing cycle, just like any other cancellation.  If you're a Prepaid customer, you won't be entitled to a refund of any balance on your account. If you port a number to us, please be aware that we may not be able to provide some services right away, such as 911 location services.  You don't have any rights to your wireless phone number, except for any right you may have to port it."

I am not sure how easy they will take it.  You could just go the carrier that you want your number moved too and they will contact verizon and cancel for you.

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Re: Are there any fees associated with canceling month to month service?

Sr. Member

If you want to keep your phone number have your new carrier take care of contacting Vzn. If you call cust service and tell them to cancel your service, they will, but you will LOSE your phone number in the process.

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Re: Are there any fees associated with canceling month to month service?

Member

Thank you. Do you happen to know, if I decide to port my number, I need the new cell phone in hand?

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Re: Are there any fees associated with canceling month to month service?

Sr. Member

you would not need the cell phone. All you would need is your account number.