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Re: Another complaint

gggggg
Novice

Also, as far as home goes.  I still deal with calls cutting out in the middle of the conversation, then it picks up again. So you miss the conversation and constantly ask people to repeat themselves. Yep, that's with the Droid Turbo connected to NE and YES AC is not active on account, because your 4G tower or my phone is screwed up.

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Re: Another complaint

Community Manager
Community Manager

Hello psf57,


I would be frustrated as well with service like that! It's crucial that your device work reliably. Do you experience this issue only at home? If you're experiencing it in multiple locations, it may be device related. Have you done any troubleshooting to determine if it is the phone?


MichelleH_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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