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When I opened the Fios app, I got a message saying that qualifying customers can use the app data free. How do I know if I am a qualifying customer? I use Verizon for TV, phone, and internet.
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ahsay_n, thank you for reaching out to us to check on your eligibility. We definitely wouldn't want you to miss out on free data if you qualify. At this time, customers that have both Fios and Verizon Wireless can stream content from the Fios app without using any data.
You're eligible if you have a capped data plan, and are using an Android, iOS, or Kindle device.
SamanthaT_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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See if this helps:
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ahsay_n, thank you for reaching out to us to check on your eligibility. We definitely wouldn't want you to miss out on free data if you qualify. At this time, customers that have both Fios and Verizon Wireless can stream content from the Fios app without using any data.
You're eligible if you have a capped data plan, and are using an Android, iOS, or Kindle device.
SamanthaT_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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what is a capped data plan?
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Making sure that you have all the information is vital. A capped data plan are the plans that have a limit on the amount of data you can use. We offer different capped data plans and the unlimited plan. Does this provide clarity? To learn more about our capped data plans, visit our "The Verizon Plan FAQs" page http://spr.ly/6609EcmAR refer to # 1 under the "Top Questions" section.
EvelynR_VZW