Highlighted

Activation Fee charges for less than 3 days service

Hello, I have purchased 6 lines under my account from Target on 2/9/17. I had some issues with connectivity and need to cancel the services on 2/11. Now in my final bill Activation fee was included.

When I called CS, they agreed that it shouldn't be there as I cancel before 3 days. But they said they can't remove it from bill, I need to go back to store and ask them to remove it. When I went to Target, they said, its not in their hands, Verizon has to do it. I am totally confused, how to manage this. Need help.

Thanks, Ram

Labels (1)
0 Likes
Highlighted

Re: Activation Fee charges for less than 3 days service

Community Manager
Community Manager

We’re sorry to hear you had to cancel service after three days vikas2001bhatia1. I will be sending you a private message so we can tackle the activation fees head on.


StevenM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes