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Account access after transferring account manager to new account.

jwmiller64
Member

Our company has two accounts. I was trying to combine them into one account. However two of the lines were not eligible to be transferred. I cannot access their account now because one of lines that did transfer was the account managers line. I ended up applying for a new password for the account but when I used it, it just allowed access to one of the remaining lines and access was limited because it was not account imagers line.

Any suggestions?

John M

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Re: Account access after transferring account manager to new account.

Community Manager
Community Manager

jwmiller64

We understand the importance of managing all of your wireless lines, efficiently. I apologize. Both accounts must be registered separately as these accounts have different account numbers. As a result, each account will have it's own log in ID and password. I hope that this information is helpful to you.  

 

Lasina_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this. 

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