Thank you for clarifying. Our goal is to help you find the right process or channel of support that can help in correcting this inconsistency with the business listing in the 411 search service. We have escalated this issue and we'd like to ask for 1 to 2 business days while we investigate this further. We appreciate your patience and once we have more details, we'll provide an answer here.
Thank you for your patience, we have received an answer from our support group. Our 411 search service receives 411 listing information from Landline providers. The user should reach out to their Landline provider to have the correction made. Once this is done, it will come in as a change to us. Please keep us posted with any other questions or concerns.