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2gb for life

BARUCH777
Member

2 of the phones on my plan have the 2gb for life and the others don't. Why don't the phones with the 2gb extra use those gb first instead of using up what's in the pool?

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Re: 2gb for life

Community Manager
Community Manager

Having enough data for the month is crucial to avoiding overages, BARUCH777. We definitely want to clear this up for you. Any promotional data such as the 2GB Bonus data would be used before your plan data is used. What has you thinking it is not being used first? Have you been able to view your usage through My Verizon, http://spr.ly/65858alOS.

DanielleR_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: 2gb for life

BARUCH777
Member

yes I reviewed the usage on the website and it shows that both new phones (J3) still have their 2 bonus gb remaining and they have both used about 3-4 gb each.

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