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how do I sort text messages, they are sorted in random order right now and I can't get the latest message at the top???
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SMS messages/texts are listed according to chronological order. Are the messages really close together, a few seconds, like less than a minute? Or from an iPhone user?
Try Settings > Date & time > Automatic date & time and Automatic time zone.
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Did you try what I suggested above?
Some people have had success with "SMS Time Fix" from the Google App Store.
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At this point you may want to save your Text messages with something like SMS Backup & Restore, clear all data in Text Messaging, reboot your phone, and start all over. Although the Factory Reset that you did previously should have cleared all text messages.
Settings > Apps > All > Text Messaging > Clear Data