- « Previous
-
- 1
- 2
- Next »
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Disabling and enabling the hotspot has no affect.
I mentioned in my original post that the Verizon store employees could see my SSID with their phones. I have had other people try their phones and some will see the SSID and some won't. I guess I'll just have to cancel the hotspot.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Try checking the frequency the mobile hotspot is broadcasting on. It will either be 2.4 GHz or 5 GHz. Some devices can only connect to the 2.4 GHz frequency.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I can't find a frequency listing on my phone. It does have a Broadcast Channel, which is usually set to "Auto". However, I have tried changing the channel and didn't have any success.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Went shopping for a new laptop. Looked at 10 laptops in two different stores. None would see my hotspot SSID. Called Verizon, and a very good tech named Jimmy spent a couple of hours with me. We finally did a hard reset of the phone. Everything is now working great and all of my computers can see the SSID.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Wagmore_Barkless, glad to hear you got in touch with our great tech support staff and that the hard reset helped bring your device up to speed. Thanks for the update and please be sure to reach out to us down the road for support or use our friendly support page online http://bit.ly/yN1P80
-PeterV_VZW
Follow us on Twitter @VZWSupport
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Completely unlikely!
- « Previous
-
- 1
- 2
- Next »