Text messaging view box


I have my text messaging set up so message appears in it's own small box. At the bottom of the box I have an option to "view conversation" at one time I was able to press on this and my whole conversation would show up. Now it just bumps me out to locked screen ?  I've checked everywhere I can think of to fix this.  Any ideas ?


Re: Text messaging view box

Customer Support

Karen, we want you to be able to view your messages thread. We are here to help. What messaging app are you using? Whats on this lock screen? Please send us a private message by visiting our Facebook page or sending us a DM to ______@VZWSupport on Twitter. This way we can further assist you.

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