Have you cleared the application cache? Browser history? How much total memory does the phone have? Which Moto X model do you have?
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Thanks for responding. Cache and all that was cleared. Moto X gen 2.
Verizon store says they see this kind of problem with older phones that are
no longer supported. So, we just re-set to factory and I am reloading apps.
10 Gig of memory, 60% showing used, with no actual usage.
Pain in the butt!
Thank you for responding!
I'm glad you were able to get to a store, CLICAR80, and reset your phone. I agree, this would definitely be a pain to deal with. How is the phone working for you now? (memory)
I would also recommend running a Device Health Check, (if you're still having issues), to see if that shows anything different. To do so, you can download/open the My Verizon Mobile app > select Menu, (3-lines upper left)> Devices> select your device> Manage> Run Device Health Check. A Results page will open with details for Performance, Storage, Battery, and Connectivity. If any are in yellow or red, you can open to see what exactly can be causing issues.
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