Re: DROID RAZR won't power on
vzw_customer_support
Customer Service Rep

Oh man! I'm sorry your household isn't having good luck over the past few weeks with your phones. When you have it plugged in and you see the white light, can you power it on? What happens?
This indicator does show low battery use.

TamaraH_VZW
Follow us on Twitter @VZWSupport

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Re: DROID RAZR won't power on
JPO_TSO
Newbie

Ok, I'm back.....The RAZR has had no change, right now it's plugged into the OEM nightstand dock that I have, there is a bright white light in the upper left corner.  I read that this is a low battery indicator, I guess I'm wondering if it's charging now or not charging now, I'm going to leave it there for a while and see, when i push the power button the light goes out but nothing happens with the phone.....

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Re: DROID RAZR won't power on
vzw_customer_support
Customer Service Rep

JPO_TSO,

Aha! And while that's good news about the LED lighting up, were you ever able to pull up an actual screen? If not, you may wish to exercise the option to upgrade at this point.

EvanO_VZW

Follow us on Twitter @VZWSupport

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Re: DROID RAZR won't power on
JPO_TSO
Newbie

Well, no, no screen ever came up, and last night I pulled the trigger on my

upgrade and got the LG G2, love it. I may attempt pulling the razor

battery in the future and replacing it but we'll see. Thanks everyone for

your help.

On Nov 2, 2013 11:35 AM, "Verizon Wireless Customer Support" <

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