Verizon reps can't be trusted to place your order right.
CYCLONE2011
Enthusiast - Level 1

Warning!!! Verizon reps can't be trusted to place your order right.  and when they mess it up, Verizon will NOT BACK UP THE CUSTOMER!!!

I placed an order for the new Moto2 Force and the promo said we'd get a free projector.  Well, the Verizon rep, Kipany [removed], messed up the order, didn't send the projector, and didn't put in on our purchase receipt.  Now we can't get the projector and VERIZON WILL NOT HELP OR MAKE IT RIGHT, and we're [removed].  STAY AWAY FROM VERIZON!!!   They used to care about their customers but now they just brush you aside.   I've been loyal to Verizon since I got my very first cell phone.  Now I'm going elsewhere.

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Message edited by Verizon Moderator.

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Re: Verizon reps can't be trusted to place your order right.
derekr_vzw
Verizon Employee

Cyclone2011,

We always want to make sure your order is correct and that you receive everything you qualified for. Please respond to the Direct Message I have sent you.

DerekR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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