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Re: Recipient has insufficient funds to receive message.
js27195
Enthusiast - Level 1
‎10-16-2019 02:28 PM

I am getting this error message as well, and it comes in as a text but from my own number.  Really annoying.  What can be done to stop verizon from sending me the message?

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Re: Recipient has insufficient funds to receive message.
vzw_customer_support
Customer Service Rep
‎10-16-2019 05:31 PM

I am sorry for this inconvenience renesummers. Don't worry, we will get this fixed. Just to clarify, when did this first start happening for him? Is this happening with just one contact? Which Galaxy phone does he have? RosanneM_VZW

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Re: Recipient has insufficient funds to receive message.
Sipperdog
Enthusiast - Level 1
‎10-17-2019 10:34 AM

I have an iPhone 7. Got the latest iOS update an hour ago. Received this message for the first time ever about 30 minutes ago. I have not recently blocked anyone.

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Re: Recipient has insufficient funds to receive message.
vzw_customer_support
Customer Service Rep
‎10-17-2019 10:45 AM

jen_12, we understand how much of an inconvenience this can be to receive the insufficient funds error message after blocking someone, we'll guide you to the information on the details surrounding this message. Please visit http://spr.ly/66011Gsid for more details.

TrinetteW_VZW

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Re: Recipient has insufficient funds to receive message.
pilesofstuff
Enthusiast - Level 1
‎10-18-2019 08:01 AM

Hi! Two phones on our family account are recieving these messages.

One's an iPhone 6plus and the other iPhone 7.
Both recently updated to iOS13.
Both are "child" phones in our family account
One has blocked numbers (but none recently), one does not.
Neither have Venmo accounts associated with their phone numbers. Nor do they have anyone that would be sending them funds via Venmo.

The update seems to be the only thing in common here. 

Verizon - please help sort this out. 

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Re: Recipient has insufficient funds to receive message.
vzw_customer_support
Customer Service Rep
‎10-18-2019 03:00 PM

That is certainly an odd occurrence and we want to get to the bottom of it right away. Do you receive this text at a specific time or during any specific event? StanleyC_VZW

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Re: Recipient has insufficient funds to receive message.
vzw_customer_support
Customer Service Rep
‎10-19-2019 10:51 AM

Hello, @Sipperdog! We understand how alarming it is to see that you are receiving this error message. Are you receiving text messages even after receiving this alert and are any of your other services like calls and data being impacted? GeorginaG_VZW

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Re: Recipient has insufficient funds to receive message.
Sipperdog
Enthusiast - Level 1
‎10-19-2019 11:50 AM

Doesn't seem to be affecting anything else.

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Re: Recipient has insufficient funds to receive message.
vzw_customer_support
Customer Service Rep
‎10-21-2019 12:06 PM

Thank you for clarifying this information for me, Sipperdog. Very strange that you are receiving these messages. To clarify, what is the number that is sending these messages? Are you currently a Prepay or Postpay customer?

 

GersonG_VZW

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Re: Recipient has insufficient funds to receive message.
TN7
Enthusiast - Level 1
‎10-22-2019 12:27 PM

I keep reading that "you'll" get to the bottom of this but never see any answers. There are hundreds of people having this same issue. Can someone please really get to the bottom of this???