Hello, I am having trouble trying to download videos and photos to my PC from my phone. I found this solution:
Move Pictures / Videos from Device - DROID TURBO by Motorola | Verizon Wireless
but there is no option for the USB when I try it. I have the Moto Z Force Droid.
Any help would be appreciated!
MarcusS_VZW
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solution is not correct. There is no USB connect when you slide down as suggested. There must be another way
We want the process of transferring your media to be seamless for you SKIMMER1. We are happy to continue helping. What options are you seeing when you slide down on the notification bar? Does the device charge when you have it plugged in to your computer?
Verizon_Customer_Support
Follow us TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response registry. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!