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Moto Z2 play stuck at a flashing blue powered by Android screen

Member

I'm having this issue with my moto z2 force and tried powering off and taking out the sim card. After replacing the sim card and trying to power up, the phone is still stuck on the blue screen. Help?

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Re: Moto Z2 play stuck at a flashing blue powered by Android screen

Community Manager
Community Manager

mmasuda, ensuring your device is working in the best way possible is a must. Are you experiencing any issues with your screen being responsive while it appears blue? JoseL_VZW

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