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Moto Z Play Droid not switching to WiFi

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Does the Moto Z automatically switch from data usage to WiFi when it is in our WiFi range?

That doesn't seem to be happening and data usage is quite high. Is there a setting we are missing?

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Re: Moto Z Play Droid not switching to WiFi

Customer Support

Helen8022, we want you to have the control of your data usage. How long has this been going on? Do you have your WiFi turned on? 

http://spr.ly/6580DwBs8 What WiFi network are you trying to connect to? 

 

JoelR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Moto Z Play Droid not switching to WiFi

Customer Support

Helen8022,  We understand the importance of understanding your data usage. This phone does not have Wi-Fi assist, however here are some tips to manage your data.

http://spr.ly/6583DwBIS

 

TrinetteW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

                                                                                                                              

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