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Cant answer calls after update

dseeley
Member

My phone is not letting me answer calls after the recent verizon update.

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Re: Cant answer calls after update

bearone21
Leader

check in settings & see if you're still connected to the network.

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Re: Cant answer calls after update

jgardner73
Member

One of the phones my account has the same issue. she cannot make calls or receive calls. took it to a store and we were told that Verizon sent an update to the phone and that a lot of phones cannot accept the update. so now the phones do not work . basically her phone is a piece of junk.

not even 2 years old and we have not paid it off yet. Verizon does not want to answer me about what is being done about this.

 

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